CBP Information Center

Need answers? We recommend you first use our CBP Information Center website at help.cbpp.gov, which has more than 500 answers about CBP policies and procedures.

The CBP Information Center is open Monday–Friday, 8:30 a.m.–8 p.m. Eastern Time.

Submit your question, compliment, complaint or tip online, or call:

+1 - 516 - 777 - 9507

Administration & Location Services

Washignton DC 

90 K St NE, Washington DC 20002, United States

Information Correction Requests

This website seeks to provide timely and accurate information. If you find an error on cbp.gov, review and complete our Information Correction Form.